Comprehensive Roadside Support Across New Zealand
Your Independent Roadside & Automotive Assistance Partner
Proudly Kiwi-owned and independent, NZRA was founded by Paul Gostick in 2008. Today, we provide trusted, responsive roadside assistance nationwide, supporting everyday drivers and some of New Zealand’s leading insurers, fleets and mobility providers—24 hours a day, 7 days a week.
Our Journey and Commitment
We specialise in tailored roadside programs for insurers, automotive brands, fleets, rental and mobility partners, including fully managed white-label solutions.
Combining experienced commercial expertise with purpose-built technology, NZRA manages roadside events from first contact through to dispatch, service delivery and reporting. Our extensive nationwide provider network is directly managed for coverage, compliance, performance and service quality.
Our independence gives us the flexibility to build practical, scalable programs around each client’s brand, customers and operational requirements.
Our Journey Through the Years
Since our inception in 2008, NZRA has been committed to providing reliable roadside assistance across New Zealand. Here’s a look at our key milestones.
2008
Founding of NZRA
NZRA was established with the mission to offer customisable, impartial roadside assistance services throughout New Zealand.
2012
Nationwide Expansion
We built our network nationwide, ensuring that drivers across the country could rely on us for roadside support.
2015 - Present
Partnership with Leading Insurers
NNZRA has evolved beyond roadside into an automotive services group, managing major corporate accounts.
Our Successes
2021
Insurance Business Awards Excellence
2023
2023 Insurance Business Innovators Award
2025
2025 Reader's Digest Quality Service Award
NZRA Today
NZRA is an independent, nationwide automotive assistance and support provider, combining 24/7 NZ-based operations with an extensive managed service-provider network.
Our capabilities include tailored commercial roadside assistance programs, white-label solutions, fleet and rental support, technology and API integration, accident assistance, repair management and claims support through our affiliated company, NZ Claims Services.
From customer contact and dispatch through to service-provider management, reporting and claims support, NZRA delivers scalable, end-to-end solutions for insurers, automotive brands, fleets, rental and mobility partners.