Peace of mind, wherever the road takes you

NZRA membership offers you the assurance that 24 hours a day, 7 days a week, there will always be someone here to help.

Our friendly NZ-based owned and operated call centre will take your details and will talk you through what your policy covers and how we can help get you back on the road.

We offer a range of different programs to cater to you & the type of vehicle you drive, with additional benefits for rental vehicle or accommodation when away from home available on our premium program.

Our team can also assist with some common vehicle issues with troubleshooting over the phone, getting you back on the road sooner.

Our roadside policies cover the vehicle, not just the driver, so no matter who is driving, you can get help, anytime, anywhere.

Refer to policy details below for further information.

Standard Policy Description

NZRA Standard Cover gives you assurance and peace of mind motoring that you’ll never be stranded anywhere in New Zealand 365 days 24/7. A comprehensive 24-hour, 7-day assistance program NZ Roadside Assistance provides our customers with 24 hours/ 7 days a week access to:

• Minor Roadside Repairs
• Technical Advice
• Battery Jumpstart and Battery replacement service
• Flat Tyre fitting a roadworthy spare wheel
• Roadside breakdown Recovery Towing
• Emergency Fuel delivery – Incorrectly Fuelled vehicle assistance
• Lost keys and Vehicle Lock Out
• Parts & Services Locator · Urgent Message Relay
• Accident Coordination

In the unlikely event of a mechanical breakdown, the security of having NZ Roadside Assist only a phone call away can relive some of the stress that can come about in these instances. This policy covers a maximum of 6 events per annum; the maximum contribution for towing is to either the nearest repairer or the closest place of safety.

Please read the full terms and conditions on the website for full policy details.

Premium Policy Description

NZRA Premium Care is designed for those who regularly drive long distances from home, and especially good for holiday travellers. It provides you with accident and full breakdown assistance anywhere in New Zealand 365 days -24/7.

A comprehensive 24-hour, 7 day assistance program NZ Roadside Assistance provides our customers with 24 hours/ 7 days a week access to:

• Minor Roadside Repairs
• Technical Advice
• Battery Jumpstart and Battery replacement service
• Flat Tyre fitting a roadworthy spare wheel
• Roadside breakdown Recovery Towing
• Emergency Fuel delivery – Incorrectly Fuelled vehicle assistance
• Lost keys and Vehicle Lock Out
• Parts & Services Locator
• Urgent Message Relay
• Accident Coordination

Plus if you are over 100km from your registered home address and the vehicle cannot be immobilized within 24 hours:

• Emergency Taxi up to $30 fare assistance or;
• Rental Car up to $120 per day to a maximum of 3 days cover or;
• Accommodation up to $120 per day to a maximum of 3 days cover or;
• Vehicles under tow can be assisted but at the members expense

In the unlikely event of a mechanical breakdown, the security of having NZ Roadside Assist only a phone call away can relive some of the stress that can come about in these instances.

This policy covers a maximum of 6 events per annum; the maximum contribution for towing events is to either the nearest repairer or closest place of safety.

NZRA will cover the costs for the room rate and the costs to hire at rental vehicle, incidentals are not covered like food, fuel, insurances etc.

Please read the full terms and conditions on the website for full policy details.

Motorhome Policy Description

New Zealander’s love their Motor homes and with such a beautiful country to explore make sure you are not left stranded in a remote location or held up on your travels!

• Minor Roadside Repairs
• Technical Advice
• Battery Jumpstart and Battery replacement service
• Flat Tyre fitting a roadworthy spare wheel
• Roadside breakdown Recovery Towing
• Emergency Fuel delivery
• Lost keys and Vehicle Lock Out
• Parts & Services Locator
• Urgent Message Relay
• Accident Coordination
• Incorrectly Fuelled vehicle assistance

In the unlikely event of a mechanical breakdown, the security of having NZ Roadside Assist only a phone call away can relive some of the stress that can come about in these instances.

This policy covers a maximum of 6 events per annum and for the towing benefit we cover the costs to either the closest repairer or nearest place of safety up to $200 inc gst for the initial tow.

If Heavy salvage equipment is required this will be at the members expense as quoted.

Please read the full terms and conditions on the website for full policy details.