Get back on the road, sooner
Customised, round-the-clock roadside assistance programmes for New Zealand businesses. Whether you have a few vans or a large fleet of vehicles, our roadside assistance programmes are tailored to offer fast, responsive and reliable roadside assistance. Our programmes also support insurers, brokers and dealerships, representing your brand to provide on-call assistance for your customers.
Commercial Vehicle Memberships
Keep your workforce moving, safely and with peace of mind, knowing that help is just a phone call away, wherever they are. Accidents, breakdowns, tyre changes, batteries, lockouts and more – when the unexpected happens, we’ll get your fleet back mobilised or safely towed to the nearest place of repair. Our plans are customised to suit your needs, tailored to any business size or budget.
Policy Details
Commercial Policy Description
The Commercial membership does not apply to private motor vehicle use (see NZRA personal memberships). Commercial membership cover only applies to vehicles under 5000 kg tare weight, and used for commercial or business use.
When selecting a commercial membership please select the correct policy cover, vehicles up to 3500kg and vehicles from 3500kg to 5000kg tare weight.
NZRA applies a discounted rate based on the size of the fleet registered. For any costs over and above the policy limits including any parts (i.e. battery) or labour will be at your companies/drivers expense. (See note below if you wish to apply for an NZRA account)
NZRA Commercial vehicle membership cover gives you assurance and peace of mind motoring that your vehicles and your staff will never be stranded anywhere in New Zealand 365 days 24/7. A comprehensive 24 hour, 7-day assistance program NZ Roadside Assistance provides our customers access to:
- Minor Roadside Repairs
- Technical Advice
- Battery Jumpstart and Battery replacement service
- Flat Tyre fitting a roadworthy spare wheel
- Roadside breakdown Recovery Towing
- Emergency Fuel delivery – Incorrectly Fuelled vehicle assistance
- Lost keys and Vehicle Lock Out
- Parts & Services Locator · Urgent Message Relay
- Accident Coordination
- Towing recovery
- Repair Management by request only
These policies cover a maximum of 6 events per annum; the maximum contribution for towing is to either the nearest repairer or the closest place of safety up to a maximum of $200 including gst for the initial tow.
Company accounts and additional services
You can manually enter as many vehicles as required or for large volumes use our CSV format data import table.
NZRA can set up a direct billing relationship with your business if you wish to charge back parts and labour as required for services outside of the roadside cover.
NZRA can provide a full repair management service where we manage the repairs of any vehicles that break down via an MTA approved repairer.
NZRA will coordinate an manage the repairs, up to an approved limit and on charge the repairs back to your company saving you money and time with itemised reporting.
If you require any of these extra services please email NZRA via our website contact page to set up this facility and discuss terms and conditions.
For fleets over 50 vehicles please contact NZRA via our website to discuss setting up a direct agreement between companies.
Please read the full terms and conditions on the website for full Commercial policy details.
View Pricing and Options
Vehicles under 3500 kg
Less than 5m
0-5 Vehicles – $60.00
5-10 Vehicles – $51.30
10–20 Vehicles – $46.17
20+ Vehicles – $41.56
Vehicles 3500 kg – 5000kg
More than 5m
0-5 Vehicles – $69.50
5-10 Vehicles – $62.60
10–20 Vehicles – $56.40
20+ Vehicles – $50.80
The above pricing is per vehicle/per annum and excludes GST.
Commercial & Business Enquiries
From financial institutions and large insurers, to broker networks, we offer round-the-clock roadside assistance that adds value to your existing products or services, boosts customer retention, and increases revenue and profits. For your customers, this is a seamless solution provided from a New Zealand-based call centre that complements your brand and reflects the standards and service they expect from your business.
Why partner with NZRA?
We’ve been helping to keep Kiwis safe and moving on the roads since 2008. You’ll only ever deal with one account manager, with personalised service, tailored to the needs of your organisation. We work alongside multiple contractors and repairers, with no conflicts of interest with your services and ours.
Our award-winning service is the most responsive in New Zealand (on average 30-45 minutes), and keeps your fleet or customers covered for a range of unexpected events or accidents, with 24/7 assistance. Depending on your programme, this could include:
- Roadside repairs
- Technical advice
- Battery jumpstart & replacement
- Flat tyre change + refit
- Breakdown recovery towing
- Emergency fuel delivery
- Lost keys and vehicle lock out
- Parts and services locator
- Accident coordination
- Automotive repair assistance
Need urgent roadside assistance now?
If you don’t have roadside cover, but you need emergency breakdown or accident assistance call us toll free 24/7: 0508 NZROAD (697 623)
About Us
NZ Roadside Assist (NZRA), has been helping to keep Kiwis safe and moving on the roads since 2008. Servicing more than 450,000 customers, we’re trusted by some of the biggest names in insurance and vehicle rental services. Our quick, reliable knowledge and service has been recognised with an excellence award in the Service Provider of the Year category at the 2021 Insurance Business New Zealand Awards.
Get In Touch
Phone:
09 477 0470
0508 697 623 (NZROAD)
Email:
[email protected]
Address:
Unit 3, Building D
59 Apollo Drive
Auckland
New Zealand 0632
Postal Address:
PO Box 33 364
Takapuna, North Shore City
Auckland 0740
© 2021 New Zealand Roadside Assistance Limited / All Rights Reserved / Website by Fuel Media