Keeping Your Fleet Moving
Reliable roadside, accident and claims support designed to minimise downtime and reduce operational disruption.
Maximise vehicle uptime and utilisation
Assist drivers through a single point of contact
Simplify coordination and administration
Scale services for fleets of any size
Maintain nationwide coverage with consistent service
Integrate accident claims management and assessing
Manage self-insured and customer-facing claims programs
Provide assistance for light vehicles, including cars and passenger vehicles
Deliver tailored services for vans, utes and commercial fleets
Coordinate response for trucks and specialist heavy equipment
The Challenge
Breakdowns and accidents create downtime, disrupt schedules and increase administration. Without consistent processes across locations, fleets can face higher costs, limited visibility and a fragmented service experience.
Self-insured fleets may also struggle to manage claims, repairs and recovery outcomes efficiently.
How NZRA helps
NZRA provides fully managed roadside, accident, claims, assessing and recovery support to keep vehicles moving and drivers assisted. Our nationwide network delivers consistent service, greater cost control and clear visibility across every incident.
Flexible call centre support also ensures reliable assistance during peak demand and high-volume events.
Service overview
Roadside Assistance
24/7 breakdown support to minimise downtime and keep vehicles operational.
Self-Insured Support
Designed for fleets managing their own claims, with full visibility, control and integrated debt recovery support to improve cost recovery outcomes.
Accident Towing & Recovery
Rapid response and recovery to get vehicles off the road and back into service quickly.
Claims Management & Assessing
End-to-end support for accident claims, including assessment, repair coordination and reporting
Call Centre Support
Overflow and after-hours support to handle driver enquiries and incidents.
Repair Management Services
Breakdown repair coordination across our nationwide workshop network, managing diagnosis, repair approvals and return-to-road—separate from accident repair processes.
Why NZRA?
Operational focus
Built to minimise downtime and keep vehicles and drivers moving.
End-to-end visibility
Full oversight across incidents, repairs, claims and costs.
Self-insured capability
Supports fleets managing their own claims with control and cost recovery.
Scalable support
Handles multi-branch operations and high-volume demand with consistency