Keeping Your Business Moving
Reliable, around-the-clock roadside assistance designed for New Zealand businesses. From a handful of work vehicles to large commercial fleets, our customised programmes provide fast, dependable support when it matters most.
We also work with insurers, brokers and dealerships to deliver white-label roadside assistance, helping you extend your customer service with trusted, on-demand support.
Roadside assistance built for businesses, helping keep your drivers, vehicles and operations moving. With nationwide coverage and customised fleet solutions, we provide fast, dependable support whenever the unexpected happens.
- 24/7 roadside assistance
- Nationwide commercial vehicle coverage
- Flexible plans for fleets of any size
Policy Details
Commercial Policy Description
The Commercial membership does not apply to private motor vehicle use (see NZRA personal memberships). Commercial membership cover only applies to vehicles under 5,000 kg gross vehicle weight, and used for commercial or business use.
Terms and Conditions may be found here:
NZRA Commercial Roadside
Up to 3,500 kg – Less than 5 m
Includes 6 callouts per policy year.
Suitable for eligible commercial vehicles up to 3,500 kg GVM and less than 5 metres in overall length.
Vehicles exceeding 5,000 kg GVM are not eligible for NZRA Commercial Roadside Membership.
Battery Assistance
Attendance to jumpstart the covered vehicle. Replacement batteries may be arranged subject to availability and are at the member’s expense.
Vehicle Unlock Assistance
Attendance by a technician to attempt entry into the covered vehicle.
Flat Tyre Assistance
Assistance to fit the vehicle’s serviceable spare tyre. If no suitable spare is available, towing to the nearest repairer or place of safety may be offered, whichever is closest.
Fuel Assistance
Delivery of up to 5 litres of fuel, or towing to the nearest refuelling station or place of safety, at NZRA’s discretion, whichever is closest (The delivery service is covered, but the cost of the fuel is payable by the member)
Towing Assistance
If the vehicle experiences a mechanical or electrical breakdown and becomes immobilised, towing assistance may be provided to the nearest repairer or place of safety, whichever is closest.
EV Assistance
Towing of an electric vehicle to the nearest accessible charging station or place of safety, at NZRA’s discretion, whichever is closest.
Workshop Locator
If you are unsure where to take your vehicle, NZRA may assist with recommendations for suitable repairers.
NZRA Commercial Roadside
Between 3,500 kg – 5,000 kg
Includes 6 callouts per policy year.
Suitable for eligible commercial vehicles up to 5,000 kg GVM and no longer than 5 m. Vehicles exceeding 5,000 kg GVM are not eligible for NZRA Commercial Roadside Membership.
Battery Assistance
Attendance to jumpstart the covered vehicle. Replacement batteries may be arranged subject to availability and are at the member’s expense.
Vehicle Unlock Assistance
Attendance by a technician to attempt entry into the covered vehicle.
Flat Tyre Assistance
Assistance to fit the vehicle’s serviceable spare tyre. If no suitable spare is available, towing to the nearest repairer or place of safety may be offered, up to a maximum NZRA contribution of $200 including GST.
Fuel Assistance
Delivery of up to 5 litres of fuel, or towing to the nearest refuelling station or place of safety, at NZRA’s discretion, whichever is closest, to a maximum of $200 (The delivery service is covered, but the cost of the fuel is payable by the member)
Towing Assistance
If the vehicle experiences a mechanical or electrical breakdown and becomes immobilised, towing assistance may be provided to the nearest repairer or place of safety, up to a maximum NZRA contribution of $200 including GST.
EV Assistance
Towing of an electric vehicle to the nearest accessible charging station or place of safety, at NZRA’s discretion.
Workshop Locator
If you are unsure where to take your vehicle, NZRA may assist with recommendations for suitable repairers.
Pricing and Options
Customised pricing and packages according to size of fleet and scope of services.
Contact us for further information.
Reliable roadside assistance for commercial vehicles up to 5 metres and 5,000 kg GVM. From breakdowns and batteries to lockouts and towing, our 24/7 New Zealand-based support team helps keep your business moving with minimal disruption.
- 24/7 roadside assistance
- Nationwide commercial vehicle coverage
- For vehicles up to 5 m and no heavier than 5,000 kg GVM